Guest Experience
Can I get a late checkout?Of course — set for 1pm ✓
The Hotel Doesn't Sleep
Your front desk, covered around the clock — without the night-shift cost.
And AIRA never calls in sick, never gets tired, speaks 50+ languages, and responds in under 60 seconds at 3 AM.
| Capability | Night-shift employee | AIRA |
|---|---|---|
| Monthly cost | ✕ €2,500–4,000 | ✓ From $425 |
| Available hours | ✕ 8–10 hrs / shift | ✓ 24/7/365 |
| Languages spoken | ✕ 1–2 | ✓ 50+ |
| Response time | ✕ 5–20 minutes | ✓ Under 60 seconds |
| Same question 500× | ✕ Gets tired | ✓ Same warmth every time |
| Smart-lock access | ✕ Manual only | ✓ Remote, instant |
A small placard in the room or at the desk is all it takes. No app to download, no login.
AIRA connects to Salto, Yale, TTLock and Dormakaba. Guest locked out? New code sent in seconds — no one leaves their bed.
Guests message the way they already do. No app to download, no login — just a number they text like any contact.
French guest, Japanese tourist, Arabic-speaking family — AIRA detects the language and replies fluently. No barrier, ever.
AIRA handles 95% of night interactions alone. Real emergencies get escalated immediately — with a full summary before you pick up.
After a smooth night, AIRA asks happy guests for a Google or TripAdvisor review — and catches unhappy ones privately first.
Load your procedures, quirks and local tips once. AIRA remembers everything and gets sharper over time — not a generic bot.
Any property that needs overnight guest support — without overnight payroll.
10–50 rooms. You pay for a night desk but the value is minimal. AIRA does the same job better, for a fraction of the cost.
Core or Premium planSingle Airbnb or a portfolio. Guests expect 5-star service at 2 AM. You can’t be on call forever — AIRA is.
From $425/moMultiple units, self check-in, no front desk. AIRA is the front desk — handling access, questions and requests across every unit at once.
Premium or EnterpriseThree real hotel scenarios. One AI agent always on duty.
Your front desk, covered around the clock — without the night-shift cost.
An AI concierge by day, and a first responder when urgent guest issues happen.
Move guest and reservation data quickly, with a setup flow built for real hotel operations.
Bring in your data from any PMS or booking system, or connect it directly.
Set up your property with the real details your team works with every day.
Define the tone, the boundaries, and when a case is handed to your team.
Share a link or QR and Aira starts serving guests instantly.
Once we configure it around your hotel, Aira covers the front of house — in English, Spanish and Greek (more on demand), around the clock. Here's what it will do for you.
Guests ask by chat or voice, day or night. Aira responds instantly in English, Spanish and Greek (more on demand) with your hotel's tone.
Hours, amenities, policies, local recommendations — pulled from your real data, not guesswork.
Late checkout, housekeeping, bookings and concierge requests, routed to the right place automatically.
Set up smart locks and access and other reception tasks — the agent does the legwork.
One agent serves international guests fluently — no extra night staff, no language barrier.
Owners and managers configure exactly what each agent can say and do for their property.
Your request is in. We'll email you within one business day to schedule your consultation and start designing your deployment.