Tailored AI concierge for hotels

Your reception,
around the clock.

Live at FOS NAIA · White-glove setup · Dedicated onboarding
How it works

See it in action

Three real hotel scenarios. One AI agent always on duty.

Guest Experience
Can I get a late checkout?Of course — set for 1pm ✓

The Hotel Doesn't Sleep

Your front desk, covered around the clock — without the night-shift cost.

Operations
Always responding

The Most Responsible Employee

An AI concierge by day, a first responder when guest issues turn urgent.

Setup & Integrations

Fast Export / Import from Any System

Move guest and reservation data fast — a setup flow built for real hotel operations.

Setup

How setup works

1

Import or connect your hotel data

Import from any PMS or booking system, or connect directly.

2

Add rooms, guests, reservations and hotel rules

Add the real details your team works with every day.

3

Configure how the AI should answer and when to escalate

Set the tone, the boundaries, and when to hand off to your team.

4

Launch the AI concierge for your guests

Share a link or QR and Aira starts serving guests instantly.

The math is simple
A night-desk employee costs €2,500–4,000/month.
AIRA starts at $425.
Aira cuts your labor cost 17%.

Never calls out sick. No benefits. No overtime.

CapabilityNight-shift employeeAIRA
Monthly cost €2,500–4,000 From $425
Available hours 8–10 hrs / shift 24/7/365
Languages spoken 1–2 50+
Response time 5–20 minutes Under 60 seconds
Same question 500× Gets tired Same warmth every time
Smart-lock access Manual only Remote, instant
How guests reach Aira

Scan. Chat. Done.

One placard — in the room or at the desk. That’s the whole setup.

  • 1Guests scan a QR code — entrance, corridor, or guest room.
  • 2Guests chat or talk to Aira in their own language.
  • 3Aira handles it on the spot — questions, requests, room access.
Scan to chat with Aira
After hours

Built for after-hours hospitality.

Smart lock control

Connects to Salto, Yale, TTLock and Dormakaba. Guest locked out? New code in seconds — no one leaves their bed.

WhatsApp & SMS — no app

Guests text a number like any contact. No app, no login.

50+ languages, instantly

AIRA detects each guest’s language and replies fluently. No barrier, ever.

Smart escalation

AIRA handles 95% of interactions alone. Emergencies escalate instantly — with a full summary before you pick up.

Automatic review requests

AIRA asks happy guests for a Google or TripAdvisor review — and catches unhappy ones privately first.

Property-specific knowledge

Upload your SOPs, property info and recommendations. AIRA remembers everything and sharpens over time — not a generic bot.

Who AIRA is for

Any property that needs overnight guest support — without overnight payroll.

Boutique Hotels

10–50 rooms. Same job as a night desk, done better — for a fraction of the cost.

Core or Premium plan

Serviced apartments

Multiple units, self check-in, no front desk. AIRA is the front desk — access, questions and requests across every unit.

Premium or Enterprise

Short-term rentals

One Airbnb or a portfolio. Guests expect 5-star service at 2 AM. You can’t be on call forever — AIRA is.

From $425/mo
Proof

Already working in a real hotel

FOS NAIA
First hotel live · Greece
24/7
Always-on guest coverage
50+
Languages supported
0s
Wait time for a guest reply
Any hotel, anywhere
Book a consultation

Let's scope your deployment

Dedicated onboarding manager White-glove setup Secure guest-data handling
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